Help & Support
Need a hand with PocketSales? Reach us directly on WhatsApp or email, or find quick answers below. We usually reply within a few hours.
Common questions
How do I create an account?
Download PocketSales, then sign in with Google or Apple, or create an account with your email at my.pocketsales.app. Your admin can also invite you to an existing team.
I forgot my password.
On the sign-in screen tap “Forgot Password?”, enter your email, and we’ll send a reset link. Google and Apple sign-in users don’t use a password.
How do I take an order or mark attendance?
Open the app, pick a client to place an order, or use the Attendance tab to check in. Attendance uses your device location to verify check-in.
A question about billing or my subscription.
Subscriptions are managed on the web at my.pocketsales.app. Message us on WhatsApp or email for any billing question and we’ll sort it out.
How do I delete my account and data?
Visit our account deletion page for step-by-step instructions on removing your account and associated data.
Account deletion →Still stuck? Email us at pocketsales72@gmail.com or message us on WhatsApp. We're a small India-based team and we read every message.